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Calling Features
Feature access codes are a quick way of using your phone to program BroadVoice phone line services. A description of available feature access codes and instructions on how to use each of them is provided below.

Incoming Call Access Codes

*72 - Call Forwarding Always Activation - automatically redirects all incoming calls to another destination number. Dial *72 and then the destination number followed by the # key. In response to the recording prompt, enter the destination phone number followed by the pound key (#). All calls to this BroadVoice phone number will now be automatically directed to the number you entered. A recording indicates the success of the operation.

*73 - Call Forwarding Always Deactivation - cancels the Call Forwarding Always feature. Dial *73.
A recording indicates the success of the operation. All calls will now be answered by the phone to which the BroadVoice service was originally associated.

*90 - Call Forwarding Busy Activation - automatically forwards incoming calls to a different destination phone number when your phone is busy. Dial *90 then the destination number followed by the # key. When your phone is busy, the caller will be forwarded to the destination phone number you entered.

*91 - Call Forwarding Busy Deactivation - cancels the Call Forwarding Busy feature. Dial *91. A recording indicates the success of the operation. When your phone is busy, the caller will receive a busy signal.

*92 - Call Forwarding No Answer Activation - automatically forwards your calls to a different destination phone number when you do not answer your phone after a certain number of rings. Dial *92 and then enter the destination number. A recording indicates the success of the operation. Your phone stops ringing after about four or five rings if you do not answer it, and then the call is forwarded to the destination phone number.

*93 - Call Forwarding No Answer Deactivation - cancels the Call Forwarding No Answer feature. Dial *93. A recording indicates the success of the operation. Your phone will ring until you answer it.

*94 - Call Forwarding Always to Voicemail Activation - automatically forwards your calls to voicemail without ringing. Dial *94 .

*95 - Call Forwarding Always to Voicemail Dectivation - cancels the Call Forwarding Always to Voicemail. Dial *95.

 

Outgoing Call Access Codes

*67 - Calling Line ID Delivery Blocking per Call - for one call only, prevents your phone number from being displayed by the party you call. Dial *67, wait for the dial tone, and then dial the number. The caller will receive your call but will not be able to identify your phone number.

*65 - Calling Line ID Delivery per Call - when you have Line ID Blocking enabled, this service cancels the blocking of your phone number from being displayed by the party you are calling for this call only. Dial *65, wait for the dial tone, and then dial the number. The answering party will be able to see your phone number. When you make another call with Line ID Blocking still enabled, your number will not be able to be displayed by the party you call.

*69 - Call Return - returns a call to the last party that called you, whether or not you answered the call. Dial *69 to call the last party that called you.

*70 - Cancel Call Waiting - disables the call waiting feature for one call only. Dial *70 and then dial your party's number. While you are speaking with the party you call, you will not be notified that another caller is trying to reach you.

*99 - Clear Voice Message Waiting Indicator - allows you to clear the audible or visible voice message waiting indicator on your phone. Dial *99 and hang up. The message waiting indicator on your phone will be cleared.

*78 - Do Not Disturb Activation - automatically forwards your calls to your voice portal if the voice portal is configured; otherwise, the caller hears a busy tone. Dial *78 and hang up. The phone will not ring when this service has been activated.

*79 - Do Not Disturb Deactivation - deactivates the Do Not Disturb service that prevents you from receiving calls. Dial *79 and hang up. Your phone will ring normally and you will now receive calls as usual.

*22 - Flash Call Hold - make a second call while you are still on the line with another party. While on the phone with one party, press the flash key on your phone, dial *22, and then dial the second call. Use the flash key to toggle between calls.

*66 - Last Number Redial - redials the last number that was dialed. Dial *66 and the last number you dialed will be redialed.

*75 - Speed Dial 100 - enables you to call your party by dialing a two-digit code. Dial *75 followed by the two-digit speed dial code for your party and the number you want to associate with the speed code. For example, to assign speed dial code 44 with the number 978-418-7300, dial *75 44 9784187300 and then press the # key. A message announces the success of the operation. To make the call using the speed code, dial the 2-digit speed code and press the # key. For example, dial #44. (Note that calling a Speed Dial 100 code is done differently than calling a Speed Dial 8 code.)

*74 - Speed Dial 8 - enables you to call your party by dialing a one-digit code. Dial *74 followed by the one-digit speed dial code for your party and the number you want to associate with the speed code. For example, to assign speed dial code 2 with the number 978-418-7300, dial *74 2 9784187300 and then press the # key. A message announces the success of the operation. To make the call using the speed code, dial the speed code and press the pound (#) key. For example, dial 2#. (Note that calling a Speed Dial 8 code is done differently than calling a Speed Dial 100 code.)

*86 - Voicemail - This permits you to access your BroadVoice Voicemail Portal from
your BroadVoice phone.